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Why Goldcross Cycles?

We’ve been talking bikes for over 32 years

Established in Melbourne in 1978, Goldcross Cycles has 17 megastores and is one of Australia’s largest and longest established specialist bicycle retailers.

With eleven stores in Victoria and six in Queensland, our longer term goal is to open up to 100 stores in Australia and offer customers the most convenient and exciting group of specialist bike stores in this country.

OUR VISION

The Goldcross Cycles vision is to inspire all Australians to get on to a bike.

We’d like to provide individuals and families with products, services and information to make cycling more accessible and in turn make a real contribution to a healthier Australian lifestyle.

We understand that cycling is a personal experience and will respect your cycling journey – regardless of at what level you ride.

Inspiring Australia to become a nation of active cyclists.

Our difference

1.Range

Australian bicycle retailing tends to be represented by smaller shops which sometimes don’t fully cater for the needs of today’s active cyclist.

Because of this, Goldcross stores are much larger than the average bike shop and carry a wider range of everything – bikes, accessories and clothing.

Bike styles include Kids, BMX, Hybrids, Mountain, Road and a lot of others in between.

Goldcross Cycles is all about informed choice and wants to help you to choose what is absolutely right for you, and not just offer you one or two alternatives.

At Goldcross Cycles “We’ve got your bike”.

2. Expert advice

At Goldcross Cycles you will be treated as a real person with supportive and simple advice – so that you can enjoy your cycling experience as much as possible.

This means we listen to what you or your family want from your bike, so that goal can be fulfilled with a minimum of fuss.

3. The Right Bike

At Goldcross Cycles we will work with you in five ways to help choose the right bike:

1. The right style - to suit the type of riding you want to do.

2. The right choice - we will offer you a range to choose from.

3. The right size - for comfort, safety and confidence. This will include the Goldcross Cycles Bike Fit system plus an invitation to test ride the bike.

4. The right price - a price range to suit your budget.

5. The right support - we will :

Suggest the right accessories – for your safety, comfort and convenience
Show you how to operate the bike safely and efficiently.
Explain our after sales service
Explain the manufacturer’s warranty

4.The Goldcross Cycles Bike Fit System

We understand that every cyclist is an individual and so it the way you will ride your bike.

Our Bike Fit System is a dynamic three step process which helps to ensure that the bike will not only be the correct style for the riding you want to do, but also the right size.

This means you will be comfortable, confident and safe on the bike.

Of course if performance is important to you, this will also be improved.

Like to know more?

5.Value

We offer a “Price beat guarantee” – which simply means we will beat any competitor’s price on products we stock.

As long as it is a valid price offered by a competitor in Australia, advertised or not, we will beat it. Online, this applies to any site registered and based in Australia.

We are committed to offering real value so that our customers are not disadvantaged in any way. That’s why on many products our standard retail prices are already below our competitors.